Cancellation

Cancellation policy

You may cancel your contract within 14 days without giving reasons by sending written notice (e.g., letter, fax, email). The cancellation period begins upon receipt of this notice in writing, but not before the conclusion of the contract and not before we have fulfilled our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 of the Introductory Act to the German Civil Code (EGBGB) and our obligations pursuant to § 312g paragraph 1 sentence 1 of the German Civil Code (BGB) in conjunction with Article 246 § 3 of the EGBGB. Timely dispatch of the cancellation notice is sufficient to meet the cancellation deadline. The cancellation notice should be sent to: Rutenrohr.eu, Gartenstrasse 40, 63110 Rodgau, Germany , info@rutenrohr.eu

Consequences of revocation

In the event of a valid cancellation, both parties are obligated to return any goods or services received and to surrender any benefits derived from them (e.g., interest). If you are unable to return the received goods or services, or any benefits derived from them (e.g., advantages of use), either in whole or in part, or only in a deteriorated condition, you must compensate us for the value thereof. This may mean that you are still required to fulfill your contractual payment obligations for the period up to the cancellation. Obligations to refund payments must be fulfilled within 30 days. This period begins for you upon sending your cancellation notice and for us upon receiving it. Special note: Your right of cancellation expires prematurely if the contract has been fully performed by both parties at your express request before you have exercised your right of cancellation.

End of the cancellation policy